TERMS AND CONDITIONS
These Terms and Conditions explain the basis on which you may use this website and engage with the services provided by Mayfair Transformative Coaching, a trading name of Life Transforming Limited.
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By using this website, making an enquiry, booking a session, or engaging with any service, you agree to these Terms and Conditions.
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ABOUT THIS WEBSITE
This website is operated by Mayfair Transformative Coaching, a trading name of Life Transforming Limited.
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Registered Office: 390 Hoe Street, London, England, E17 9AA
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Company Number: 11953858
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For enquiries, please contact:
infobscounsellng@gmail.com
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SERVICES
Mayfair Transformative Coaching provides private coaching and personal development services, including Transformative Coaching, Transformative Days, and Walk & Talk sessions.
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Services may be provided in person, online, or in another agreed format, depending on the nature of the service, availability, suitability, and the needs of the client.
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All services are intended to support personal growth, clarity, reflection, self-awareness, direction, and transformation. They are not a substitute for medical treatment, mental health treatment, legal advice, financial advice, or clinical therapy unless expressly stated otherwise by a suitably qualified professional.
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CLIENT RESPONSIBILITY
Coaching is a collaborative process. While Mayfair Transformative Coaching may provide guidance, reflection, questioning, support, structure, and challenge, the client remains responsible for their own decisions, actions, choices, behaviour, progress, and outcomes.
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No specific result, transformation, improvement, personal outcome, business outcome, financial outcome, relationship outcome, or lifestyle outcome is guaranteed.
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BOOKINGS
Bookings are subject to availability and are only confirmed once Mayfair Transformative Coaching has accepted the booking and any required payment has been received.
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The length, format, location, and nature of each session or programme will be confirmed before the service takes place.
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Mayfair Transformative Coaching reserves the right to refuse, postpone, or discontinue services where it is considered inappropriate, unsuitable, unsafe, or outside the scope of the service offered.
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FEES AND PAYMENT
Fees will be provided before booking or engagement.
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All programme payments are made in advance unless otherwise agreed in writing.
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Payment may be accepted by bank transfer, debit card, credit card, PayPal, Zettle by PayPal, Tide, or another payment method agreed by Mayfair Transformative Coaching.
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Where payment is required in advance, the booking may not be confirmed until payment has been received.
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CANCELLATION AND RESCHEDULING
A 48-working-hours cancellation policy applies unless otherwise agreed in writing.
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If you need to cancel or reschedule a session, you must provide at least 48 working hours’ notice.
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Where less than 48 working hours’ notice is given, Mayfair Transformative Coaching reserves the right to charge for the session in full.
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If Mayfair Transformative Coaching needs to cancel or reschedule a session, reasonable efforts will be made to offer an alternative suitable time.
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TRANSFORMATIVE DAYS
Transformative Days are full-day, private engagements and may require additional preparation, scheduling, planning, and availability.
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Payment terms, location, timings, suitability, and any specific arrangements for Transformative Days will be confirmed before booking.
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Because Transformative Days involve reserved time and planning, separate cancellation or rescheduling terms may apply where confirmed in writing before booking.
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WALK AND TALK SESSIONS
Walk and Talk sessions may take place outdoors or in agreed suitable locations.
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Clients are responsible for wearing suitable clothing and footwear and for informing Mayfair Transformative Coaching in advance of any health, mobility, accessibility, or safety concerns that may affect participation.
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Walk and Talk sessions may be rescheduled, adapted, moved online, or moved to another format where weather, safety, accessibility, health, or practical issues make the planned session unsuitable.
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HEALTH, WELLBEING, AND SAFETY
You are responsible for informing Mayfair Transformative Coaching of any relevant health, mental health, mobility, medical, accessibility, or wellbeing needs that may affect your ability to participate safely in a session or service.
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Mayfair Transformative Coaching does not provide emergency support, crisis intervention, medical diagnosis, clinical treatment, or mental health crisis services.
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If you are in crisis, at risk of harm, or require urgent support, you should contact emergency services, NHS 111, your GP, a mental health crisis line, or another appropriate professional support service.
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CONFIDENTIALITY
Mayfair Transformative Coaching respects client confidentiality and handles personal information with discretion.
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Confidentiality may be limited where disclosure is required by law, safeguarding obligations, professional obligations, court order, serious risk of harm, or regulatory requirement.
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Further information about personal data and privacy is set out in the Privacy Policy.
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PRIVACY AND DATA PROTECTION
Personal information is handled in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and the website Privacy Policy.
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By using this website, submitting an enquiry, joining the newsletter, or engaging with services, you acknowledge that your personal information may be processed for legitimate business, communication, booking, service delivery, legal, and record-keeping purposes.
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Please read the Privacy Policy for further details.
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WEBSITE USE
You agree to use this website lawfully and responsibly.
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You must not misuse the website, attempt to gain unauthorised access, interfere with the website’s operation, introduce viruses or harmful material, copy content without permission, or use the website in a way that causes damage, disruption, or harm.
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INTELLECTUAL PROPERTY
All website content, including text, images, branding, layout, design, written material, service descriptions, blog content, and other materials, belongs to Mayfair Transformative Coaching, Life Transforming Limited, or the relevant rights holder.
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You must not copy, reproduce, distribute, edit, republish, sell, or use any website content for commercial purposes without prior written permission.
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WEBSITE INFORMATION
The information on this website is provided for general information only.
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Although reasonable efforts are made to keep information accurate and up to date, Mayfair Transformative Coaching does not guarantee that all website content will always be complete, current, or free from error.
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Mayfair Transformative Coaching may update, change, remove, or amend website content at any time.
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NO PROFESSIONAL OR MEDICAL ADVICE
Nothing on this website should be treated as medical advice, clinical advice, legal advice, financial advice, or any other regulated professional advice.
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You should seek appropriate professional advice before making decisions that require medical, legal, financial, clinical, or specialist professional input.
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THIRD-PARTY LINKS
This website may include links to third-party websites, platforms, social media pages, payment providers, or external resources.
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These links are provided for convenience only.
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Mayfair Transformative Coaching is not responsible for the content, security, privacy practices, accuracy, availability, or operation of third-party websites or services.
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NEWSLETTER AND COMMUNICATIONS
Where you choose to sign up to a newsletter or email list, you agree to receive communications from Mayfair Transformative Coaching.
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You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe option where available or by contacting Mayfair Transformative Coaching directly.
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LIMITATION OF LIABILITY
Mayfair Transformative Coaching will not be liable for any loss, damage, cost, or expense arising from your use of the website, reliance on website content, inability to access the website, third-party links, or outcomes connected to coaching services, except where liability cannot legally be excluded.
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Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.
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CHANGES TO SERVICES
Mayfair Transformative Coaching may update, amend, suspend, withdraw, or change services at any time.
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Where a confirmed booking is affected by a change, reasonable efforts will be made to communicate this clearly and offer a suitable resolution where appropriate.
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COMPLAINTS
If you have a concern or complaint, please contact Mayfair Transformative Coaching directly so the matter can be reviewed and addressed.
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Complaints should be made in writing using the contact email provided on this website.
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GOVERNING LAW
These Terms and Conditions are governed by the laws of England and Wales.
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Any dispute relating to this website, these Terms and Conditions, or the services provided shall be subject to the jurisdiction of the courts of England and Wales.
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UPDATES TO THESE TERMS
These Terms and Conditions may be updated from time to time to reflect changes in services, business practices, legal requirements, or website operation.
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Any updates will be posted on this page.
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Last updated: June 2026