Faq

How Does the Initial Consultation Work?
Before we meet, I’ll ask for a few basic details so the session can be prepared thoughtfully.

Please request an initial meeting only when you feel ready to take the next step.
For further details, please read the Medical Disclaimer.

How Often Will We Meet?

Coaching hours can be flexible to accommodate irregular work patterns.
Transformative Days are scheduled according to the client’s needs, as they are mindful-based and self-paced.

What Is the Duration of Each Session?

Standard sessions last 60 minutes, with room for flexibility depending on the depth or nature of the work being explored.
Some clients prefer longer sessions for a more immersive process.

Fees & Payment Methods

All major debit and credit cards are accepted, as well as bank transfers.
For full details, please visit the Contact & Fees page and the Transformative Days page.
All programme payments are made in advance.

Cancellation Policy

Commitment to your progress is important, but unexpected changes do happen.
A 48-working-hours cancellation policy applies.
Missed sessions or late cancellations are payable at the agreed session rate.

Are Sessions Confidential?

Confidentiality is fundamental to all work undertaken. Everything discussed remains strictly confidential, and no information is shared with third parties.

Any necessary exceptions will be clearly outlined during the initial consultation and included in the agreement.
To maintain professional standards, supervision takes place with all cases fully anonymised.

In accordance with GDPR, you will receive clear information about what data is collected and how it is protected.
As a registered data controller with the Information Commissioner’s Office, safeguarding your privacy remains a top priority. Your information will never be disclosed.

Please read the Privacy Policy for more information.

Are Telephone and Zoom Sessions Available?

Yes. If you are unable to attend in person, sessions can be held online or by telephone.
Please note that all bookings are made in UK time.

For further guidance, read our post: “The Pros and Cons of Online Counselling Therapies.”

What Should I Know Before My Appointment?

Please arrive or connect on time. Sessions cannot be extended to compensate for late arrival.

Will My Coach Share Personal Information?

For further details, please visit the About page.

FAQ

How Does the Initial Consultation Work? Before we meet, I’ll ask for a few basic details so the session can be prepared thoughtfully.