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FAQ
 

How does the initial consultation work?

Your first session will be an opportunity to discuss the challenges that have led you to seek support. It gives us a chance to explore what else may going on in your life that may be contributing to your current situation. We will also talk about what you hope to gain from coaching or the other modalities you have chosen and any goals you may have going forward.

Please read our Medical disclaimer for more information.

 

How often will we meet?

Coaching hours can be flexible occasionally to accommodate irregular work patterns. Holistic therapies take place when clients decide, as they are mindful based. 

How long are the sessions?

Many coaches offer a strict 50 minute session. Our sessions last around 55-60 minutes. We prefer to offer some flexibility depending on the content or process of what is being discussed in the session. Some clients also prefer to book longer sessions in order to get more out of the session's work. Body-based therapy sessions & Coaching usually last 90 min and above. 

 

How much does it cost? 

We accept bank cards payments, transfers and cash. 

Please check our Transformative Coaching page for more information and fees for Transformative Coaching

 

Cancellation policy

It is important to make a commitment to your progress. However, we understand that cancelations are sometimes unavoidable. We have a 48 working hours cancellation policy. Any missed sessions without notice and late cancelations are payable at the agreed session rate. 

Are the sessions confidential?

Confidentiality is of paramount importance in our sessions. Any discussions we have will be treated with complete confidentiality, and no information will be disclosed to third parties. Exceptions to this rule will be clearly explained during our initial consultation, ensuring that you understand the boundaries. To maintain professional standards, we engage in a monthly supervision where all cases are anonymised to protect your identity. Additionally, in compliance with the General Data Protection Regulation (GDPR), we will provide you with details regarding the data we collect during our consultation process. As a registered data controller with the Information Commissioner's Office, we are solely responsible for safeguarding your data and privacy. Rest assured, your information will not be shared with anyone, and discretion is a top priority for us.

Please read our Privacy Policy for more information.

 

Are telephone and Zoom sessions an option?

Yes, if you cannot attend face-to-face sessions, then online or telephone sessions can be arranged. Please read our post for additional information "The Pros and Cons of Online Counselling Therapies "

What should i know when i come for the appointment?

We ask you to not come more than 5 minutes earlier for any of your appointments and to bear in mind that consultations cannot be extended if you arrive late for any reason.​

Please read our Acceptable Use Policy for more information.

 

Will my coach shares personal information?

The less you know about your coach, the more you will assume about them and therefore reveal about your unique way of seeing the world and how, if at all, it is contributing to your challenging circumstances and feelings.

For more information please visit our About page. 

Limitations:

Please note the following limitations:

       We do not work with individuals with serious physical illnesses.

       We are unable to assist those with severe psychological disorders.

       We do not work with individuals struggling with addictions like alcoholism or gambling 

Details:

​     Once you’ve paid, you can book the time slot for our consultation. 

     Time zone: The consultations are booked in the UK time zone.

​     Our team will contact you to confirm your appointment or to suggest another available date and time slot.

     Please note that once bought, consultations may be used up within a year after purchase.

What is Transformative Coaching?

Transformative coaching supports deep, lasting change. It helps you break free from limiting patterns, reconnect with your values, and become your authentic self. While not therapy, it offers a safe, reflective space that nurtures emotional well-being and clarity.

 

Please read our Blog for more insights and how to choose the right modality. 

Note that our coaching is PG-18.

We don’t work with children and people with heavy mental sensibility.

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